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What to Do When a Video Is Still Processing

Video generation can take longer than image generation, especially for higher-resolution or provider-heavy requests.

Short answer: Video generation can take longer than image generation, especially for higher-resolution or provider-heavy requests.

Steps

  1. Wait a few minutes for processing to continue.

  2. Refresh the media page or check your library.

  3. Avoid starting duplicate generations immediately.

  4. If the status has not changed after a long wait, contact support with the media link or generation time.

Notes

  • Processing includes model generation, conversion, preview creation, and storage steps.

  • Larger videos and provider queues can take longer.

Troubleshooting

  • If the page shows a network error, refresh after checking your connection.

  • If the video failed, retry with a simpler prompt or lower setting.

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